Customer
Blogs

03.29.2011 / How will the Credit CARD Act Impact Your First National Bank Credit Card. Posting by Steve Eulie, President, First National Credit Card Center

Many of you have seen in the news that President Obama signed the Credit Card Accountability, Responsibility, and Disclosure Act, otherwise known as the CARD Act, in May 2009. The legislation calls for new rules surrounding the practices and disclosures for consumer open ended lines of credit such as credit cards. The majority of the CARD Act went into effect on February 22, 2010.

"The majority of the CARD Act went into effect on February 22, 2010."

You may ask yourself, “What is this new CARD Act and how does it effect me and my credit card account with First National Bank?”

No more overlimit fees.
First National will no longer charge overlimit fees if you exceed your credit limit. As always, keep your credit limit in mind when making transactions. If the transaction you are attempting to make will exceed your limit, or you have already exceeded your limit, your transaction may be declined.

Your payments will reduce your balance faster.
Any payment you make in excess of the minimum amount due will be applied to balances with the highest APRs first. Making payments in excess of the minimum requested will help you pay off your balances faster and save you money with reduced interest charges.

Fixed due dates.
Your payments will be due on the same calendar date each month, eliminating the guess work and helping you to better manage your finances. Also, you won’t be penalized if that date falls on a weekend or holiday as payments processed by the next business day will be treated as on-time.

Limited rate increases.
Going forward, any proposed rate increase will only impact transactions made after you are informed of the increase. This means that the rates on your existing balances won’t change, except for the expiration of promotional rates, changes in your variable Index or if you fail to make a payment for more than 60 days.


For more information visit federalreserve.gov.

Do you have thoughts or comments on this new legislation? If so, please chime in! We’d love to hear what you have to say.

Posted at 03:13 PM | Permalink

Comments

According to the Feb CC act no rate is to be raised until after you are notified. This is the second time mine has been raised WITHOUT NOTIFICATION!
Posted by cheated! at 05:59 PM, Mar 31, 2010
In accordance with the CARD Act, credit card issuers like First National Bank of Omaha are required, in most circumstances, to send you a notice 45 days before they can increase your interest rate. Please contact the issuer of your credit card if you believe your rate was raised inappropriately.
Posted by FNBO at 02:17 PM, Apr 05, 2010
After 15+ years of having a Mastercard thru this bank and paying off my card in full every month every time. My credit card was cancelled (discontinued program?) The letter from the bank was dated April 14th. In addition I had made a charge for a vacation hotel on April 12th that they "didn't let go thru" screwing up my reservation. I would have been in dire circumstances if this was my only credit card. Needless to say I will not do business with you again and I warn others...
Posted by Peeved at 11:02 AM, Apr 19, 2010
While each customer's needs are unique, we strive to provide a consistent experience for all of our customers. We would be happy to assist you, and apologize for any inconvenience you have endured. Please call 888-530-3626 And be sure to mention your comment on our blog.
Posted by FNBO at 09:44 AM, Apr 20, 2010
How many others out there got royally rogered with this yearly fee?
Posted by Huebai at 07:07 PM, May 12, 2010
First National Bank sent a notification on 3/16/2010 that gave each customer who would be assessed the Annual Fee the ability to opt out and close their account if they wished not to be charged the fee. We apologize for any inconvenience, please call 888-530-3626 for further assistance.
Posted by FNBO at 01:16 PM, May 17, 2010
We have always been current on our Omaha card which we had paid off in January and have not used since. Last month we were informed we were going to be charged a maintenance fee - which we paid - and today a receive a letter saying our limit was reduced from $10000 to $1000; I can only think it is because we are disputing an account that has been reported late on our credit report. Is there any way to get back my credit line once the dispute is resolved? If not I would like to have my fee refunded. The only reason we paid the fee was to have some credit in case our savings were not enough to cover a potential emergency. You could at least contact us when you receive negative information instead of charging a fee then reducing credit with no warning!
Posted by Surprised Customer at 09:35 PM, Mar 28, 2011
"For Account related questions, please log in to www.firstnational.com and use the secure email located in Contacts Us," or you can contact our Customer Commitment Department at 1-800-652-5613 and we'll be happy to assist with your (question/concern/situation).
Posted by FNBO at 03:30 PM, Mar 29, 2011
Post A Comment
 

The views expressed on this site may not reflect the views held by First National Bank of Omaha or any of its affiliates. The information provided through this website is not a substitute for any personal advice from a licensed professional. Use of any information or advice shall be solely at the user's own risk.

We welcome your comments. All comment submissions will be reviewed prior to being posted. If the comments are posted, they may be removed at any time. Comments will not be approved if they contain, include or involve any of the following: Obscenity; Crude, vulgar or offensive language and/or symbols; Gang signs or symbols; Derogatory characterizations of any ethnic, racial, sexual or religious groups, personal attacks of any kind towards others; Trespass or the violation of other people's rights or property; Illegal (e.g., discriminatory, harassing) or inappropriate activity, behavior or conduct (e.g., inflicting emotional distress); Any other content that is or could be considered inappropriate, unsuitable or offensive, or clearly "off-topic" as determined by First National Bank of Omaha. To protect your own privacy and the privacy of others, please do not include personally identifiable information such as Social Security Number, phone number or email address in the body of your comment.

For account related questions, please log in to First National Online at www.firstnational.com and use the secure email located in Contact Us.